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Shipping Policy

Shipping Policy

Thank you for shopping with Shop Lev! We're excited to offer you a convenient and hassle-free shipping experience. Please review our shipping policy below:

Processing Time:

  • Orders are processed and shipped within 2-3 business days (Monday-Friday), excluding holidays.
  • Orders placed after 9:00 AM PST may not be processed until the following business day.

Shipping Methods and Rates:

  • We offer standard shipping and expedited shipping (with additional charge) options for domestic orders within the United States.
  • International shipping options are available for select countries.
  • Shipping rates are calculated based on the destination, weight, and dimensions of your order. You can view the shipping cost at checkout before completing your purchase.

Domestic Shipping (United States):

  • Standard Shipping: Estimated delivery within 5-9 business days.
  • Expedited Shipping: Estimated delivery within 1-3 business days.

International Shipping:

  • Delivery times vary depending on the destination country and shipping method selected at checkout. Please note that additional customs fees or duties may apply, which are the responsibility of the customer.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. Please allow up to 24 hours for the tracking information to update.

Shipping Restrictions:

  • We currently do not ship to P.O. boxes or APO/FPO addresses.
  • Some items may have specific shipping restrictions due to size, weight, or destination limitations. These restrictions will be noted on the product page.

Multiple Shipments:

  • In some cases, orders with multiple items may be shipped separately to ensure faster delivery or due to stock availability. You will receive separate tracking numbers for each shipment.

Order Changes and Cancellations:

  • Once an order has been placed, we are unable to make changes or cancellations. Please review your order carefully before completing your purchase.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. Please ensure that you provide a secure delivery address.

If you have any questions or concerns regarding our shipping policy, please contact our customer service team at [Customer Service Email]. We're here to assist you!